Privacy Policy
A Child’s Second Look
24 Mt Burke Blvd W
Lethbridge, AB T1K 7X9
Canada
Effective Date: March 13, 2026
1. Introduction
A Child’s Second Look (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of the children and families we serve. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable Canadian privacy laws.
By enrolling in our daycare services, visiting our website, or communicating with us electronically, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information necessary to provide childcare services and communicate with parents or guardians.
This may include:
Parent or Guardian Information
Full name
Phone number
Email address
Mailing address
Emergency contact information
Child Information
Child’s name
Date of birth
Medical information
Allergies and health considerations
Authorized pickup individuals
School attendance details (for out-of-school care)
Communication Information
Text message communications
Email correspondence
Parent portal activity (if applicable)
3. How We Use Personal Information
Personal information is collected and used only for purposes related to providing safe and effective childcare services.
These purposes include:
Child registration and enrollment
Parent communication and updates
Emergency contact and safety procedures
Billing and administrative records
Regulatory compliance with Alberta childcare licensing requirements
Sending important notifications via phone, SMS, or email
4. SMS and Electronic Communications
A Child’s Second Look may send SMS messages to parents or guardians regarding childcare services.
These messages may include:
Attendance reminders
Pickup notifications
Emergency alerts
Billing reminders
Important daycare updates
Parents consent to receive these messages during the registration and enrollment process.
Recipients may opt out of SMS communications at any time by replying STOP to a text message.
5. Information Sharing
We respect your privacy and do not sell, rent, or trade personal information.
Information may only be shared when necessary:
With regulatory authorities or licensing bodies as required by law
With emergency services if required for the safety of a child
With authorized staff members responsible for childcare services
6. Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.
Security practices include:
Restricted staff access to records
Secure digital communication systems
Locked storage for physical records
Staff training on confidentiality and privacy procedures
7. Data Retention
Personal information is retained only as long as necessary to:
Provide childcare services
Meet regulatory and legal obligations
Maintain administrative records
After this period, information is securely deleted or destroyed.
8. Access to Personal Information
Parents and guardians may request access to the personal information we hold about them or their child.
Requests may be made by contacting us directly. We will respond within a reasonable timeframe in accordance with privacy regulations.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. Updated policies will be communicated to families and posted where applicable.
10. Contact Information
If you have questions about this Privacy Policy or how personal information is handled, please contact:
A Child’s Second Look
24 Mt Burke Blvd W
Lethbridge, AB T1K 7X9
Phone: (403) 381-2555
Email: [email protected]
@ 2026 - A Child's Second Look Ltd | All Rights Reserved
